Heat pumps: verify winter performance before buying
Nominal capacity tells only part of the story. Sizing, cold-weather efficiency and the exact system configuration must be considered together.
Read articleLogisVert: plan your project before choosing a heat pump
The checks that matter: the applicable program, exact equipment, supporting documents and budget. A clear approach without assuming an incentive will be approved.
Start with the right program
Hydro-Québec’s LogisVert energy-efficiency program distinguishes residential customers, installation businesses and construction businesses. Start with the section that matches your situation. Read the source
A brand name does not establish eligibility
Our recommendation is to request a quotation that identifies the proposed units precisely. A trade name, advertised capacity or certification logo alone does not confirm the assistance a project will receive. Keep a record of the exact equipment combination and check the applicable criteria in the official program documentation.
Altrovia’s preparation checklist
- Describe the building, its use, address and proposed work.
- Ask the contractor to specify indoor and outdoor model numbers and the work included.
- Check program conditions, application timing and required documents before making a commitment.
- Keep quotations, itemized invoices, payment records and technical documents in one project folder.
- Budget for the full project and track any expected assistance separately until it is confirmed.
Compare the complete scope
Two similar prices may cover different work. Ask suppliers to separate equipment, installation, electrical adaptations, accessories and commissioning. Clarify exclusions and responsibility for each step. This makes the comparison useful and keeps an advertised incentive from becoming the main reason for selecting a system.
How Altrovia can help
Altrovia can help identify equipment and gather the corresponding technical documents. Relevant professionals validate the work, while the program determines financial assistance. Begin with the building’s requirements, your schedule and a clearly defined equipment configuration. Those details make it easier to obtain comparable proposals and resolve missing information before ordering.
Confirm amounts, deadlines and criteria with Hydro-Québec before purchasing. This preparation guide does not establish eligibility for any Altrovia model or replace official program terms.
Sources and references
Sources consulted September 18, 2026.
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